Customer Acc# – for Video #1 (Download)

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How to be added to the Retail Locator:

Requirements:

• Must have a stocked display.
• Must maintain $2,000 in yearly sales.
• Must have a brick & mortar storefront.

If requirements are meet: Contact your account representative to apply for addition to retail locator. 1.800.828.7840

Return Policy

• All cataloged charms that are not altered may be returned for credit with a copy of the invoice within 30 days.
• Return Authorization NOT required for 10 pieces or less in Sterling Silver & Gold Plate
• Note: Engraved/Custom-made products are non-returnable. We Suggest you take a deposit from your customers for these items.

Stock Balancing

• Call our Customer Service Department for a return authorization number. 1.800.828-7840
• All charms must be individually bagged and numbered.

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